Privacy Policy Statement

How We Collect and Use Information

We may collect the following types of information about you:

Information you provide to us directly:

Firefly Analytics (Herein referred to as, “Firefly”, “We”, or “Us'“) ask for certain information such as your phone number and e-mail address when you correspond with us. We may also retain any messages you send and may collect information you provide to us.

Analytics information:

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends based upon information provided. These tools may collect information sent by your browser or mobile device. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Commercial and marketing communications:

We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails such as newsletters or promotions. If you do not want to receive such email messages, you can have the option to opt out or change your preferences by contacting us.

Instances where we are required to share your information:

Firefly will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to either comply with the law and the reasonable requests of law enforcement; to protect the security, quality or integrity of the organization and/or to exercise or protect the rights, personal safety of Firefly, property, our clients, or others.

How We Store and Protect Your Information

Storage and Processing:

Your information collected may be stored and processed in the United States or any other country in which Firefly or its subsidiaries, affiliates, or service providers maintain facilities. Firefly may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Firefly or its subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Keeping your information safe:

Firefly cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected. To protect your privacy and security, we take reasonable steps. You are responsible for controlling access to your email communications from Firefly, at all times. However, Firefly cannot ensure or warrant the security of any information you transmit to Firefly or guarantee that information may not be accessed, disclosed, altered, or destroyed. Firefly is not responsible for the functionality or security measures of any third party.

Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, Firefly will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your Choices about Your Information:

You can also stop receiving promotional email communications from Firefly by contacting us. We make every effort to promptly process all unsubscribe requests.